Terms & Conditions:
Last Updated: April 9th, 2024
Welcome to Kalee! These Terms & Conditions ("Terms") govern your use of the Kalee grocery/food delivery app platform and services ("Kalee Services"). By using the Kalee Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Kalee Platform or Kalee Services.
1. Use of Kalee Services:
1.1 Age Requirement: You must be at least 18 years old to use the Kalee Services.
1.2 Account Information: You are responsible for maintaining accurate and complete information, including your address, payment methods, and credentials for your Kalee account.
1.3 Acceptance of Terms: By accessing, browsing, and using the Kalee Platform, you indicate that you have read and accepted these Terms of Service.
1.4 Changes to Terms: These Terms of Service are subject to change by Kalee at any time. Updated Terms will be available on the Kalee Platform. Your continued use of the Kalee Platform constitutes acceptance of any modified Terms.
2. Food Purchases:
2.1 Customer Responsibility: Customers are responsible for making their own judgment about the food they buy.
2.2 Food Quality: Kalee takes care to ensure the food is fresh and healthy. However, customers are advised to exercise their judgment before using it.
2.3 Vendor Complaints: Any issues with products must be addressed directly with the vendors. Kalee can assist customers in reaching out to vendors in case of complaints.
2.4 Cancellation Policy: Customers can cancel orders until they are prepared. Once prepared, cancellation is not possible. If the order has been prepared or has arrived at the door, customers are responsible for the delivery charge.
3. Kalee Platform Use:
3.1 Personal Use: Kalee is available solely for personal, non-commercial use, unless otherwise agreed upon in a separate agreement with Kalee.
3.2 Termination of Service: Kalee reserves the right to refuse service, terminate accounts, or cancel orders in its sole discretion.
3.3 Limitation of Liability: Kalee is not responsible for the quality, safety, or legality of the products offered by vendors on the Kalee Platform.
For detailed information about data protection, liabilities, disclaimers, and more, please refer to the full Terms & Conditions available on the Kalee Platform.
For any questions, concerns, or assistance, please contact us via Kalee website (quicsirv.com).
Thank you for choosing Kalee for your grocery/food delivery needs!